We’re committed to our client’s integrity and security.
We may gather a diverse array of information concerning you or your devices from various origins, as delineated below.
We may collect various types of information, including but not limited to:
Information You Provide
Registration Information: In the event that you register for an account, enroll to access our Services, or subscribe to receive emails or updates, we might request fundamental contact details, including but not limited to your name, email address, phone number, or physical mailing address. Furthermore, during your registration for our Services, we may seek specific demographic details such as age, gender, income, or marital status. Additionally, we gather personally identifiable health information (PHI) and identification particulars, such as social security numbers. The overwhelming majority of the information we compile is sourced directly from you, encompassing all the data outlined here.
Communications: Should you initiate direct contact with us, we may acquire supplementary data from you. For instance, when you engage with our customer support team, we might solicit your name, email address, physical mailing address, phone number, or alternative means of contact. This facilitates identity verification and efficient communication. We might also retain the substance of any messages or attachments dispatched to us alongside any data submitted via our forms or questionnaires.
If you are an individual who wishes to designate an Authorized Representative to act on your behalf regarding your personal information, please note that we recognize and accommodate such arrangements. An Authorized Representative is someone whom you authorize to access, manage, or make decisions about your personal data.
If you choose to appoint an Authorized Representative, please provide us with written consent from both you and the Authorized Representative, detailing the scope of their authority. This consent should be submitted in accordance with our established procedures.
We will work with Authorized Representatives within the bounds of applicable laws and regulations to fulfill their authorized requests. Please be aware that we may need to verify the identity of both the individual appointing the Authorized Representative and the Authorized Representative themselves to ensure the security and privacy of your personal information.
In the event of a job application with us, we might gather pertinent information including your name, phone number, email address, desired position, employment history, educational background, references, cover letter, and similar data.
Automatically Collected Information
Device Information: We may amass data about the devices and software utilized to access our Services. This encompasses your IP address, web browser category, operating system version, device identifiers, and comparable particulars.
Usage Information: To enhance our comprehension of your interaction with our Services and contribute to their enhancement, we may compile details concerning your engagement. This includes data such as crash reports, session durations, timestamps, the content you peruse, and any searches you undertake.
Cookies and Similar Technologies: In collaboration with third-party associates, we may accumulate data using cookies, pixel tags, or akin mechanisms. Cookies are minute text files comprising sequences of alphanumeric characters. Both session cookies and persistent cookies may be employed. A session cookie vanishes after you conclude your browsing session, while a persistent cookie endures beyond your session and might be used by your browser during subsequent visits to our Services.
Information from Other Sources
We could receive information pertaining to you from alternate origins, including third parties facilitating record updates, expansion, and analysis, identification of new clients, or detection/prevention of fraudulent activity. Information might also be obtained from social media platforms when you engage with our content or interact with us therein. The nature of the data obtained from third parties is guided by the privacy parameters, policies, and/or procedures of the pertinent entities. We advise you to review these guidelines.
Consent for Telephone Contact
By registering on the Site, you acknowledge that this action constitutes an inquiry and/or application according to the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), subject to amendments (the “Rule”), and relevant state do-not-call regulations. Consequently, notwithstanding your potential presence on the Federal Trade Commission’s Do-Not-Call List and/or state-specific do-not-call lists, we retain the prerogative to reach out via telemarketing (where you provide your telephone number) in compliance with the Rule and pertinent state do-not-call regulations.
Furthermore, if you furnish “prior express written consent” as defined by the Telephone Consumer Protection Act (47 USC § 227) and its regulatory provisions under the Federal Communications Commission (47 CFR § 64.1200), you express consent to receive telephone calls, including those with artificial voice and pre-recorded messages, as well as calls executed through automated technology, to the telephone number(s) you have furnished. This consent remains effective even if your telephone number is cellular. You recognize that this agreement persists regardless of whether you opt to provide consent or not for accessing REE Medical’s Services.
Call Recording Consent
Purpose of Call Recording
The primary purposes of call recording include:
Your Call Recording Rights
If you prefer not to have your call recorded, please let our representative know at the beginning of the call, and we will make reasonable efforts to accommodate your request. Please note that in some instances, call recording may be a legal or regulatory requirement, and we will inform you if this is the case.
Retention of Call Recordings
Recorded calls will be retained for a period necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
We employ de-identified personal data to fulfill the contracted services commissioned by our clients. This data can no longer be associated with a specific individual or household. REE Medical is dedicated to preserving this information in a de-identified state to safeguard client privacy. Our personnel are explicitly advised against attempting to link de-identified data to an individual or infer characteristics pertaining to a specific person. Similar compliance with these stipulations is expected from any processors handling de-identified data.
Utilization of Collected Information
We may apply the gathered information in the following ways:
Your Personal Data, including but not limited to your name, email address, Social Security number, Personal Health Information (PHI), street address, and telephone number, is securely stored and safeguarded. This information is stored behind a firewall on a secure server hosted by authorized third-party providers such as Salesforce, ZOHO, and/or SDrive. These providers adhere to the regulations stipulated by the Health Insurance Portability and Accountability Act (HIPAA), ensuring compliance and the highest standards of data security.
We utilize Stripe as our payment processing solution. Through Stripe’s platform, you can conveniently make one-time payments or set up recurring payments until your balance is settled. Stripe adheres to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the security of your payment card details during processing. Please note that the entire payment process is exclusively overseen by Stripe, and at no point does REE Medical access or store your payment card information.
How We Share the Information We Collect
Service Providers. We may share any information we collect with service providers retained in connection with the provision of our Services. These companies are only permitted to use this information to help us provide our Services, not for their own purposes. These Service Providers include:
Our Affiliates. We may share your information with our affiliates, subsidiaries, and representatives as needed to provide our Services.
Our Partners. We use analytics services to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. We also work with third-party advertising partners. These partners include:
We use Google’s services to collect and process analytics data and to place ads that we think may interest
We use Facebook’s services to place ads that we think may interest our users and potential users.
We may use LinkedIn’s services to place ads that we think may interest our users and potential users, as
We engage with ReferralRock’s services, which may involve the utilization of referral marketing tools. These tools allow us to facilitate and incentivize referrals from our users, enhancing our growth through word-of-mouth recommendations.
Our reliance on Microsoft Azure’s services extends to various aspects of our operations, which may include cloud-based hosting, data storage, and other computing resources. This partnership aids us in providing a robust and secure environment for our services.
We collaborate with Navex, likely utilizing their services for specific purposes that contribute to the functionality and offerings of our platform. This partnership may involve areas such as compliance, risk management, or related services.
Insperity provides comprehensive human resources and workforce management services to REE Medical, including payroll processing, benefits administration, and HR consulting, to optimize their HR operations and employee management.
Utilization of iSpring’s services pertains to specific functions that contribute to the features and capabilities of our platform. This partnership may encompass areas such as e-learning solutions, content development, or related services.
Our engagement with IS&T involves their services that contribute to specific aspects of our operations or technological infrastructure. This partnership could encompass areas such as IT services, technical support, or related offerings.
ZOHO provides REE Medical with a suite of business software solutions, including customer relationship management (CRM), project management, and collaboration tools, to streamline and improve their business processes and operations.
Please note that this table may be updated from time to time to provide you with the latest information. For more information about your choices regarding how these partners use your information, see the Your Choices section below.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. In particular, we may disclose relevant information to the appropriate third parties if you post any illegal, threatening, or objectionable content on or through the Services.
Our Communications. From time to time you may receive marketing or other informational email messages from us. You can unsubscribe from our promotional and informational emails via the link provided in the emails. Users may continue to receive administrative messages from us necessary to service User accounts after opting out of receiving promotional messages from us.
Cookies. Most web browsers allow you to manage cookies through the browser settings. Be aware that, if you opt out from and do not agree to the use of certain cookies, your experience on our Services may be diminished and some features may not work as intended depending on the cookie. To find out more about cookies, you can visit https://www.ftc.gov/policy-notices/privacy-policy/internet-cookies.
Our Partners. You can learn more about Google’s privacy practices and your options about how they use your information on Google’s website. You can also install the Google Analytics Opt-out Browser Add-on. Meta, the parent company of Facebook, provides information about how it uses the information it collects through our Services in its Data Policy. You can also learn specifically about Facebook’s advertising practices on its website. Some of our advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. You can visit those organizations’ websites to learn about how you may opt out of receiving web-based personalized ads from their member companies. You can also access any settings offered by your mobile operating system to limit ad tracking. To inquire about your choices regarding our business partners generally, contact us at email@example.com
Authorized Third Parties
We may share your information with authorized third parties, which may include service providers, partners, and affiliates, who assist us in delivering our services, improving our offerings, conducting analysis, or facilitating transactions. These third parties are contractually bound to handle your information in compliance with applicable privacy laws and regulations.
While we exercise caution in selecting reputable third parties, we recommend reviewing the privacy policies of these third parties directly to understand how they collect, use, and protect your information. You have the right to choose whether to engage with these third parties and their services, and you may manage your preferences and consent settings through your account settings or by contacting us.
Our services may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third parties. We recommend that you read the privacy policies of these third parties to understand how they handle your information.
Changes to Third-Party Consent
We may update our third-party consent practices and policies as needed. Any material changes to how we share your information with third parties will be communicated to you through our services or other appropriate means.
We make reasonable efforts to protect your information by using administrative, technological, and physical safeguards designed to improve the security of the information we maintain and protect it from accidental loss, unauthorized access or use, or any other inappropriate or unlawful processing. However, because no information system can be 100% secure, we cannot guarantee the absolute security of your information. Our service providers ensure that your information is encrypted or is firewalled and stored on a secure server.
GDPR: If you are a resident of the European Economic Area (EEA), you have rights under the GDPR.
CCPA: If you are a California resident, you have rights under the CCPA.
HIPAA: Health information is subject to HIPAA. We are committed to maintaining your health information’s privacy and security.
If you have any questions, comments, or concerns about our processing activities, please email us at compliance@REE Medical.com. Or you may write to us at:
ATTN: Compliance Officer
P.O Box 231516
Encinitas, CA 92023.
Main: 888-495-8044 | Direct: (760) 208-2228
Last updated: 8/23/2023